Help Center

Frequently Asked Questions

About Us

What is Wine Stash

Are your Wine Racks compatible with competitors systems?

Can I get a Tax Invoice for my purchase?

What is the Wine Stash Price Beat Guarantee?

Postage

How much is postage?

When will my order ship?

What shipping services do you offer and how much will I be charged?

What if I am not home when my order arrives?

Will you give me a tracking number?

Can Wine Stash ship to P.O. Boxes or Parcel Lockers or APO/FPO addresses?

Can I change the shipping address for one of my orders?

International Postage

What International Shipping services do you offer and what is the transit time?

Do you have international shipping?

What items are eligible for International Shipping?

How much does International Postage cost?

Wine Racks

Do you have these Wine Racks available in any other Colours / Varnishes / Stains?

Can I cut one of your Wine Racks to fit my space?

Do you sell Custom Wine Racks?

Can I connect two or more of your Wine Racks together?

What to the Connector Clips do?

What do the Wall Brackets do?

Assembly

Can I assemble one of your Wine Racks to a different shape?

Can I assemble the wine rack myself?

How hard is assembly?

What is required for Assembly

Do you supply assembly instructions?

Can I mount the wine rack to the wall?

Guides

Colour Guide

Interior Design Guide

Payment

How can I pay for my order?

Can I use PayPal?

Is it safe to use my credit or debit card at Wine Stash?

When do I get charged for my purchase?

Why was my credit card declined?

Do you accept international credit cards?

Returns

What is the Wine Stash return policy?

Does Wine Stash pay for the return shipping?

Does Wine Stash offer exchanges?

Contact

How do I contact you?

How do I cancel my order

Can I get a coupon code?

Do you have a phone number?

Do you have an email address?

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